Warranty, Returns, Support

 

Warranty Period

Wasp Barcode Technologies hardware products purchased in North America are warranted for a period of at least one year and, in some cases, 2 years from the initial date of purchase to be free of defects in material and workmanship, provided the product remains unmodified and is operated under normal and proper conditions.

To view the warranty periods on specific hardware products, .

 

Return Policy

All products purchased directly from Wasp Barcode Technologies come with a 30-day, unconditional, money-back return policy. All returned items must be in like-new condition, securely packed for shipment in the original packing material and sent with a Return Merchandise Authorization (RMA) Number, obtainable by contacting Wasp customer service.

To view the complete return policy, .

 

Support Policy

Wasp offers free, unlimited technical support for the life of a product*. We strive to provide you with products that are easy to use and provide a support process that quickly answers your questions. If you have a “how to” question, you may find our extensive Knowledge Base, which contains answers to commonly asked question, helpful or consult one of our support experts for personalized assistance.

*Excludes Point of Sale Bundles.

To view the complete support policy, .