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Fax Automation Processing
If forms for surveys, sales orders, product registration,
credit applications, market research, etc. are sent
out with the intention of receiving the form back,
consider automating the current fax procedures. Although,
fax automation has really nothing to do with bar coding,
it is a means to automate procedures efficiently to
reduce overhead expenses such as data entry.
Most fax automation products are Windows based
and require that the existing form be redesigned using
a supplied manufacturer's design tool. The design tool
places a unique key code on the form in one or more
of the four corners on the form. The key code is generally
a unique mark on the form to distinguish one form from
another. When a fax is received, the key code is interpreted
by the fax software to identify which form is being
sent. After the fax has been received, the software
automatically reads and processes hand printed and/or
bubble-filled entries entered by the user sending the
fax. This information can be transferred into a central
database to be processed immediately by the host for
applications such as order entry or batch processed
for off-line applications such as statistical or survey
report computations. For the most part, any forms in
which the majority of marks are bubble-filled entries,
fax automated products do very well. Currently, handwritten
entries on average are about 65-90% accurate for Optical
Character Recognition. If 100% accuracy is required,
reconsider redesigning the form to fit an Optical Mark
Recognition (OMR) or bubble-filled form.
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