IT Help Desk Software

IT Helpdesk Software Ticketing System

Wasp Barcode is a leading provider of scalable, easy to use web based IT help desk software and knowledge base solutions. Our knowledge base software provides web self-support & customer support for knowledge management solutions.

Our web-based IT help desk software can be used for internal or external issue tracking to improve incident resolution and customer service.

Wasp’s IT help desk software provides an easy to use, robust method to manage all your organization's departments and groups whether they are internal or external. The knowledgebase allows you to answer commonly-asked questions and provides full-featured trouble ticket software.

Streamline your IT service desk with a web version of Wasp IT help desk software to run faster and more efficiently, resulting in reduced costs, increased customer service, and a better performing business.

Help desk software is a key component in asset tracking and asset management. Wasp’s help desk software is fully integrated with MobileAsset, Wasp’s leading asset tracking software that allows customers to adorably and efficiently manage companies’ assets.

Support Center

Here’s the center for all your Wasp support needs and questions. Access to technical support, downloads, and knowledge base; information on returns, shipping & payment options, product registration and warranty policy.

Ask Us A Question

Need just a little more product information? Or help finding what you are looking for? Send an email to a knowledgeable Wasp representative and receive an email response.

Our Guarantee

Wasp stands behind its solutions. We provide free, unlimited technical support for the life of our products. And any product purchased from Wasp, you are covered with a 30-day, unconditional, money-back return policy.

Wasp Catalog

Not sure what product solution you need? Or just doing some initial information gathering? Get the FREE Wasp Catalog – it’s a terrific source of information that will help guide you to your final solution.

Wasp SBIC

The Wasp Small Business Information Center (SBIC) is the resource center for small businesses. Here, you will find almost 100 valuable links that will help you successfully start and profitably grow your small business.