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Product Support

With an application so robust, there's a lot to learn about all the rich features.

Wasp Barcode Technology Support's first priority is to provide customers with the highest quality customer service. That's why we're committed to answering your questions and resolving your issues quickly and effectively. Wasp Barcode's support options are complemented by an extensive library of detailed online help and other resources such as FAQs that will help you get the most from your AssetCloud application.

For self-service components, we can provide options on how to best address your needs through AssetCloud’s built-in help search.

  • Toll-free technical center
  • Hours of support: 8:00 a.m. to 6:00 p.m. CST Monday through Friday, excluding holidays
  • Online case responses are prioritized by severity
  • On-line support through Wasp Barcode Customer Access Portal

Contact Us

Please contact Support Management by submitting a support ticket and requesting help if you have any questions or for further clarification. For general support, submit a request at Wasp Barcode Support here.

Contact Us

We have sales and service advisors available to assist you.

Or call us at 866-547-9277