Support Center

Create Support Ticket

If you have already registered for technical support and you would like to create a support ticket...

If you are a new customer and you have not registered for technical support...

Support Policy & Options

Our goal at Wasp is to exceed your expectations in product quality, value, and product support. Wasp gives customers a wide variety of product support options and offers free, unlimited technical support...

Return Policy

All products purchased directly from Wasp come with a 30-day, unconditional, money-back return policy. All items must be in like-new condition...

Payment Options

Wasp offers a variety of payment options to accommodate customer preferences. Pay with your Master Card, Visa, American Express, Discover, (CIA), Check, Money Orders, Wire Transfers, or Net Terms...

Warranty periods & Policy

Wasp hardware products purchased in North America are warranted for a period of at least one year and, in some cases, 2 years from the initial date of purchase to be free of defects...

Warranty Claims

To make a Warranty Claim, the end user must do the following….. Contact Wasp to explain the warranty issue by submitting an Online Support Ticket or calling...

Product & Support materials

The Wasp Download Library has more than 185 downloads available. Demos, utilities and drivers, product manuals...

Product Registration

Registering your Wasp product is quick and easy. By registering, you have access to a range of benefits including; complimentary technical support for the life of the product, access to updates...

Patches & Upgrades

As a registered user of a Wasp product, patches and/or update fixes are provided free of charge. The following patches are available for Wasp products...

Barcode Education

Bar coding is the most common ID technology providing timely, error-free information that can be used to accurately verify routine business transactions and increase productivity. Virtually...