Support Policy and Options

Our goal at Wasp Barcode Technologies is to exceed your expectations in product quality, value, product support, and customer service. To achieve this goal, Wasp gives customers a wide variety of product support options.

Customer and product support are the hallmarks of the Wasp brand. Wasp takes your experience with our people and our products seriously. We strive to provide you with products that are easy to use and the support you need to ensure that all of your questions are addressed.

Our hours of operation are from 8 a.m. to 6 p.m. Central Standard Time, Monday through Friday. If you have a pressing question, try using our extensive Knowledgebase. It contains answers to commonly asked questions and How-To documents.

Product Support Options

Customers have many avenues to use for technical support. In addition to a number of self-help resources that Wasp provides, you can work directly with one of our support experts for personalized assistance. Visit any of the links below that corresponds with the option you are interested in pursuing.