The Client

WatchGuard Video is the world’s largest manufacturer of in-car video systems for law enforcement departments. With approximately 5,000 different law enforcement agencies using WatchGuard as their digital in-car video solution, it is crucial that WatchGuard make sure their camera system inventory is properly labeled - specifically the circuit boards.

The Challenge

WatchGuard used to spend up to $7,000 per year to generate and apply labels to video equipment. Application requirements varied which resulted in printing improperly-sized labels and extended wait times to label shipments.

“We had an immediate need to print labels in different sizes for our new product that we were preparing to launch,” said Chris Robertson, Director of Operations at WatchGuard. “But the cost to print the new labels and the time it would take to have them printed and shipped to us was unacceptable. On average, we were waiting 6-8 weeks for labels to arrive. I knew there had to be a faster, more flexible solution.”

Robertson researched various label printing products and solutions, and ultimately decided on Wasp's labeling software because of the price and features the product offered including the ability to print labels straight from the laser printer they already had in their office.Wasp's labeling software enables users to quickly design and print standard or customized barcodes for use as product barcode labels, inventory labels, or other printed barcode labels. Wasp's labeling software provided an immediate solution to their labeling troubles.

The Solution

Robertson researched various label printing products and solutions, and ultimately decided on Wasp labeling software because of the price and features the product offered including the ability to print labels straight from the laser printer they already had in their office. Wasp labeling software enables users to quickly design and print standard or customized barcodes for use as product barcode labels, inventory labels, or other printed barcode labels. Wasp labeling software provided an immediate solution to their labeling troubles.

Upon receiving Wasp labeling software, Robertson installed the software on his computer and was designing labels within 10 minutes. “The label design process is straight forward and easy to use.”

The Result

Not only did Wasp labeling software give WatchGuard the ability to print specialized labels with smaller fonts and flexible sizes, it also delivered outstanding cost savings by providing the flexibility to immediately print on demand labels in-house, instead of ordering costly, custom labels that took weeks to arrive.

“Since implementing Wasp labeling software, we’ve realized exponential cost savings,” said Robertson. “We were spending about $7,000 a year on custom labels from the label manufacturer. Wasp labeling software was a one-time purchase of $149.”

WatchGuard is now able to easily, immediately design and print labels without a special printer or a six to eight week delay. “If you are familiar with Microsoft Office and basic printing, you can easily design and print fairly complex and detailed labels in a matter of minutes. I am very satisfied with my purchase and will continue using Wasp labeling software in the future.”

For 2% of the annual price of label production, Wasp's labeling software provides an ongoing, cost-effective solution to WatchGuard’s label printing demands.