Customer Success: JB Riney

"Moving from our old paper-based method to an automated, web-based solution was a big step forward for our end users, so we required something simple, yet effective—the fact that Wasp can be self-configured was a big plus for us so we can tailor it to our own needs."
- David Griffiths, Procurement Manager, JB Riney
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The Client

JB Riney

Established in 1978, JB Riney provides civil engineering and highway services throughout London. The company has steadily grown to five locations and has become one of the most trusted and respected civil engineering contractors in the city.

JB Riney employs skilled operatives and delivery teams and offers a number of specialised services from professional design and consultancy, utilities infrastructure, highway safety inspections to highway services & term maintenance contracts, winter maintenance and sign manufacture.

The Challenge

JB Riney managed their inventory via a paper-based (triplicate book) system with handwritten requests. This outdated system was open to inaccuracies and often would get lost between goods being issued and the items being costed out on a spreadsheet. Illegible handwriting or items being misnamed were other issues which would lead to incorrect item(s) or quantities being costed out.

According to David Griffiths, procurement manager, the antiquated process was very time consuming and led to inaccurate costing to the relevant jobs. It caused considerable delays to the company’s month end reporting and often led to either missing, or misallocated stock.

The Solution

“I knew of Wasp Barcode Technologies because my last company used the Wasp time management package,” said Griffiths. “Moving from our old paper-based method to an automated, web-based solution was a big step forward for our end users, so we required something simple, yet effective—the fact that Wasp can be self-configured was a big plus for us so we can tailor it to our own needs.”

JB Riney currently has three sites in the system with five mobile/barcode scanner users and three computer users. Griffiths’ goals for the new system were to reduce paper and administration time, protect the company’s inventory, and to enhance stock movement visibility.

The Result

As a result of implementing InventoryCloud, the company was able to eliminate the need for a full-time administrator. Additionally, their commercial team saves four hours per person at month end, on average.

The team completed two hours of remote training and employees believe the product is simple, quick, and easy-to-use. “The response times by Wasp technical support are fairly quick and nothing has stopped us from achieving what we wanted from the system,” said Griffiths.

“If you’re looking for an inventory management system, I recommend Wasp because the system is not over complicated, there is no need to pay for additional development requirements (like most other systems providers would charge) to tailor it to your own business needs (as you can do this yourself),” said Griffiths. “From getting the product out of the box, as long as you have all of the information on hand, you can ultimately implement and go live within a couple of days and at your own pace.”

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