Help Desk Software and Knowledge Base

Help desk Software and Knowledge Base

Wasp Help Desk Software is available with one, five, or an unlimited number of web user. Complete help desk and issue tracking include MobileHelp software paired with a MobileAsset, our leading asset management solution.

IT Help Desk and Knowledge Base Features Include:

Convert support emails to tickets instantly with our help desk software
Easily track customer issues and request
Easily search knowledge base articles
IT help desk software is securely hosted on our servers
Let end users and employees submit service requests through online forms
Receive free updates, patches, and live tech support for the life of the product
Manage your organization's inventory and assets through and integrated asset tracking and help desk solution
Utilize features such as issue escalation, automatic notifications, automatic replies and knowledgebase

Support Center

Here’s the center for all your Wasp support needs and questions. Access to technical support, downloads, and knowledge base; information on returns, shipping & payment options, product registration and warranty policy.

Ask Us A Question

Need just a little more product information? Or help finding what you are looking for? Send an email to a knowledgeable Wasp representative and receive an email response.

Our Guarantee

Wasp stands behind its solutions. We provide free, unlimited technical support for the life of our products. And any product purchased from Wasp, you are covered with a 30-day, unconditional, money-back return policy.

Wasp Catalog

Not sure what product solution you need? Or just doing some initial information gathering? Get the FREE Wasp Catalog – it’s a terrific source of information that will help guide you to your final solution.

Wasp SBIC

The Wasp Small Business Information Center (SBIC) is the resource center for small businesses. Here, you will find almost 100 valuable links that will help you successfully start and profitably grow your small business.