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WaspProtect Comprehensive Warranty

Secure your equipment and productivity with WaspProtect expanded warranty coverage. Designed to limit downtime due to equipment failure, WaspProtect guarantees 48-hour turnaround on repairs. WaspProtect allows your organization to extend the useful life of equipment and reduce the cost of replacing or repairing damaged equipment.

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Coverage Standard Warranty WaspProtect™
Manufacturer Defects
Materials, parts and labor
DOA Replacements
7-Day turnaround on repairs
48-Hour turnaround on repairs
Cables, batteries and power supplies
Free 2-Day Express shipping
Normal wear and use
Accidental breakage

Limitations & Exclusions: WaspProtect does not cover damage due to water, fire, lightning, disaster or other acts of nature. Damage other than normal wear, usage or accidental breakage is excluded from WaspProtect coverage. This includes, but is not limited to, damage resulting from product neglect, tampering, misuse, unauthorized repair, unauthorized supplies, or use of product outside of environmental specifications. WaspProtect coverage is voided by the removal, defacing, or modification of the product’s serial number. Lost or stolen items are excluded from WaspProtect coverage. Shipping outside of the contiguous 48 states is not covered under WaspProtect warranty. Duties, taxes, and customs charges for Canadian clearance are excluded from WaspProtect coverage. Consumables, including printheads, are not covered under WaspProtect warranty. WaspProtect extended warranty must be purchased within 30 days of original hardware purchase.