Blog Article

How a Testing Lab Cut Asset Management Time by 75% on Equipment That Leaves the Building

Assets that stay in your building are the straightforward ones. The difficult ones are the assets you send out, because once equipment leaves, your record is only as current as the last person who updated it.

For teams that ship equipment to customers, the question that costs the most time is rarely what the company owns. It is whether a specific item is still out with a customer or came back last week.

The Problem: Equipment Out With Customers and No Clear Status

Airborne Labs International is an independent commercial laboratory that specializes in gas and fuel analysis and holds ISO/IEC 17025 accreditation. The company ships specialized sampling equipment to customer locations on a regular basis: cylinders, Pelican cases, and laboratory analyzers that go out, get used, and are expected back.

Without clear visibility into an asset’s status or location, that confirmation took unnecessary time on every request, and the company’s earlier version of the software had aged out of usefulness.

The cost of that uncertainty is not one slow answer. It is staff time spent chasing status, equipment reordered that the company already owns somewhere, and returns that slip because nobody is watching a due date.

What They Needed

The requirement was narrow and practical: know what is out, know who has it, know when it is due back, and confirm quickly when it returns. A spreadsheet updated after the fact does not deliver any of those reliably.

What They Did

Airborne Labs upgraded to Wasp Asset and moved its shipping department onto a barcode check-in and check-out workflow. Equipment is scanned out when it ships to a customer and scanned back in on return, so the record follows the physical movement rather than someone’s recollection of it. Notifications and return-date monitoring track what is due back and when.

The company now manages more than 500 assets across two locations from a single system. The features that changed the day-to-day work were the plain ones: barcode scanning, check-in and check-out, and notifications.

The Results

Wasp Asset reduced the time Airborne Labs International spends managing assets by 75% compared with managing them manually, across more than 500 assets at two locations.

Locating equipment and confirming its status became quick rather than investigative, and tracking return dates and asset status became accurate rather than approximate.

“Wasp Asset is a 10 out of 10 and I highly recommend it. It helps make our day-to-day easier, especially with asset tracking.”

— Aniyah Volpe, Transportation Associate II, Airborne Labs International

What You Can Learn From This

Airborne Labs runs a testing lab, and the pattern applies to any operation whose equipment leaves the building.

  • The handoff is where the record breaks, not the storeroom. Wasp Asset captures the moment an asset changes hands by scanning it out and back in, which is the point where manual tracking usually loses the thread.
  • Return dates only work if something is watching them. Wasp Asset monitors due dates and sends notifications, so an overdue item surfaces on its own instead of waiting for someone to notice it is missing.
  • Custody and location answer different questions. Wasp Asset covers custody through check-in and check-out, and Wasp GPS tracking covers location for assets moving beyond your facilities. Operations with both needs often run them together.
  • A shared record beats a process per site. Wasp Asset holds both of Airborne Labs’ locations in one system, so an asset’s status does not depend on which site you happen to ask.

Tracking Equipment That Goes Out and Comes Back

If your team ships equipment to customers, issues it to technicians, or moves it between sites, the gap is usually the handoff rather than the inventory. Wasp Asset covers that handoff with barcode check-in and check-out, due dates, and notifications. It is the same system that handles day-to-day equipment tracking inside your facilities, and Wasp GPS tracking adds location data for assets in motion.

To see how it would fit your operation, book a free consultation, or read the full Airborne Labs case study.

Frequently Asked Questions

How do you track equipment that is sent to customer sites?

Scan it out when it ships and scan it back in when it returns, so the record follows the equipment rather than trailing it. Wasp Asset uses barcode check-in and check-out with return dates and notifications to show what is out, who has it, and when it is due. Airborne Labs International tracks more than 500 assets this way across two locations.

Equipment check-in and check-out is the process of recording an asset each time it is issued and each time it comes back, so custody is always documented. In Wasp Asset, staff scan the asset’s barcode to check it out to a person, customer, or location and scan it again on return, which creates a dated record of every handoff.

Check the asset’s status in a system that records returns as they happen. Wasp Asset marks an asset as checked in when it is scanned back and monitors return dates with notifications for items still outstanding. That replaces the guesswork that made Airborne Labs spend unnecessary time determining whether equipment was still with a customer.

Use barcode check-in and check-out when assets move through known handoffs and you need custody and return dates, which is what Wasp Asset provides. Use Wasp GPS tracking when you need continuous location for assets outside your facilities, such as vehicles or equipment in transit. Many operations use both, with barcode scanning for custody and GPS for location.

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